Most customers experience immediate comfort and moisturization after applying Jolicare products.

With consistent use of 14-30 days, skin typically shows noticeable improvements in skin repair. Since everyone’s skin is different, results may vary based on individual conditions and consistency of use.

💚 Pro Tip: Avoiding environmental and food triggers may enhance results even further!

Our products are made with herbs that are generally safe for dry, itchy, and sensitive skin. However, every pregnancy and breastfeeding journey is different. As a precaution, some may prefer to avoid certain ingredients during this period.

We strongly recommend consulting your doctor before using any new skincare product. You may share the full ingredient list with your doctor for review.

If your doctor gives the green light, apply a thin layer—avoiding sensitive areas such as the stomach, private parts, and breasts.

Jolicare Cream and Lotion are specially formulated for individuals aged 6 and above.

For kids above 2 years old, we recommend applying only a thin layer and using with care due to the cooling sensation. We also suggest consulting your doctor with the full ingredient list before use to ensure suitability for your little one.

As always, we encourage parents to closely monitor when introducing any new skincare product to younger children.

Yes, Jolicare products can be used on private areas. They are specially formulated with gentle, premium herbal ingredients that are friendly for sensitive skin.

We recommend applying only a thin layer and using with care due to the cooling sensation. As always, consult your doctor before applying any skincare products on sensitive areas.

Yes, Jolicare products are safe to use on the face to help repair dry, itchy, and sensitive skin.

Since the formula is originally designed for body use, the cooling effect may feel slightly stronger for some users. We recommend applying a thin layer to targeted areas only.

For areas around the eyes & lips, apply with extra care and avoid direct contact. For added comfort, you may also choose to apply before bedtime.

We recommend applying 2-3 times per day, or whenever your skin feels dry or itchy. Ideal times include after showering, in the morning, and before bed for best results.

All Jolicare products are made with premium herbs to help repair dry, itchy, and sensitive skin.

✔️Jolicare Cream: Designed for intense repair of targeted areas with dryness, itchiness, or  irritated skin.

✔️Jolicare Lotion: Ideal for full-body application to provide daily repair, help maintain skin comfort and ongoing care for healthier skin.

💚 Pro Tip – Using Cream & Lotion Together: Apply Jolicare Cream first to targeted areas for intense care, then follow with Jolicare Lotion on the rest of your body for better results!

Jolicare Cream and Lotion have different purposes.

Use Jolicare Cream first on specific areas with dry, itchy, and sensitive skin for targeted repair.

Then, apply Jolicare Lotion to the rest of your body for overall moisturization, daily repair, and to help maintain healthy skin.

📦 Shipping Guarantee:
If you don’t get your order, we’ll give you your money back.

🚚 Shipping Time:
West Malaysia: 2-7 working days
East Malaysia: 3-10 working days

We send out all orders within 24 working hours. Our team works hard to get your order to you as fast as they can.

Of course. Our 31-Day "Try Risk-Free" Guarantee lets you request a refund if you’re not satisfied with your first order — no returns needed.

📩 Email us at support@jolicare.com with your order details to start the process.
💳 Refunds will be processed within 10 days, depending on your payment method.

For full details, check our Refund Policy.

Yes! We offer a 3-month installment plan with 0% interest through the Atome app. Just choose Atome when you check out to spread your payment over three months.

Choose "Atome" as your payment method at the checkout page to split your order into 3-payments. Zero-interest.

1. Choose "Atome" as the payment method at checkout
2. Download Atome apps.
3. Create an account (for new users) and complete the payment process.

Yes! We are on popular online shopping platforms such as Shopee, Lazada and TikTok Shop.

IMPORTANT: Always make sure you buy from our official stores to receive authentic Jolicare products. We currently do not distribute our products through any agent/ distributor.

Definitely! Finding the right skincare for dry, itchy, and sensitive skin can be challenging, but we’re here to make it easy for you.

Reach out to our support team via email at support@jolicare.com or WhatsApp at +6010 215 1385 — we’re happy to help!